We’re over the moon after winning in the ‘Customers at the Heart of Everything’ award at the UK Customer Experience Awards tonight!
These awards recognise organisations that take an innovative and inspirational approach to working with customers and we are delighted to be recognised for achieving this. Our aim has always been to do things differently in a sector that’s not always known for excellent customer service – that’s why we’re proud to have been successful against competition from sectors including telecoms, logistics, utilities and healthcare.
Every home we build is a home we would love to live in ourselves, and we treat every person who walks through our doors how we would treat a member of our own family. We keep things simple – our high-quality, contemporary homes have no hidden costs and our committed team works alongside the customer every step of the way to make their move as stress-free as possible.
As a business we are excited to see customer service moving higher up the agenda and we hope our own approach inspires others in the housebuilding sector. We truly put customers at the heart of everything we do, so a special well done to our team without whose commitment this wouldn’t be possible.
Denise Stewart – Sales & Marketing Director, Legal & General Homes