Committed to exceeding expectations

Customer service is embedded in the way we operate, from the minute you step through the door of our Visitors Centre. From day one, our Sales Consultants will explain every aspect of the sales process clearly, and are upfront about what is included in your purchase, so you never need worry about hidden costs. And it doesn't stop when you get your keys. Our Customer Charter guarantees transparency and regular and clear communication to ensure a customer journey that's as stress-free as possible.

We have established strong systems and procedures to uphold exceptional service standards. To fulfil our commitments, we adhere to industry standards and our own Customer Charter.

5 star service ★★★★★

We're proud to have been awarded the maximum five-star rating for customer satisfaction by independent industry body, The Home Builders Federation (HBF).

What our customers say

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